Most items can be ordered online. These items will have a [Order] [Checkout] link next to them which will add your item to a "shopping basket". Once you are done shopping, click on the "Checkout" button on the "shopping basket" page, or the [Checkout] link on the catalog page. Here you will fill out a form with name, address, credit card info, etc. This safely sent to us for quick order processing. An order confirmation and shipping acknowledgement is e-mailed to you.
Security is one of
the most significant concerns on the Internet. We use ShopSite shopping cart software
to assure that your personal information is protected from misuse. Sensitive
payment information, like credit card numbers, are encrypted both in transit
and on the Web server. We use standard SSL encryption for transmission,
and a built-in encryption engine to generate secure order logs.
We have a convenient
Fax/Mail Order form that can be printed, completed and faxed to us. Shipping
acknowledgement is e-mailed or faxed to you. Visa, MasterCard, Discover and American Express are accepted with fax orders.
address verification to help avoid fraud - be sure to list the address where
your credit card statement is mailed as the "bill to" address. C.O.D. can be arranged for $7.00 additional charge.
We have a convenient
Fax/Mail Order form that can be printed, completed and mailed to us. Shipping
acknowledgement is e-mailed or faxed to you. Personal checks and money orders are accepted with this
method. C.O.D. can be arranged for $7.00 additional charge.
PureEarth is open
9:00 am to 5:00 pm Eastern Time, Monday through Friday to answer your questions
and to take your order. Some products, such as private well products are
often better handled in this method due to the many variations possible.
Please call us on our toll-free line: (800) 669-1376 or outside the U.S.
at (770) 514-8910.
Orders are normally shipped the next business day after receipt. Orders $50 or more going to continental U.S. addresses are shipped via ground UPS - FREE. Orders less than $75 are only $8.95. Call for shipping upgrades (Next Day, 2nd Day, etc.) or for shipping costs to Alaska and Hawaii, and outside the U.S. If your e-mail address is provided, shipping confirmation and the UPS tracking number is sent to you.Track Your Package Here!
Note: Credit card fraud is a felony and we will aggressively prosecute anyone attempting to misuse a credit card number. We use address verification and track every transaction. We will use all means available to prosecute persons attempting fraud.
Our products carry a 30-day satisfaction guarantee. If you are not pleased with your purchase for any reason, you may return it for a refund with 30 days of receipt:
Invoice copy must be enclosed.
Product must be in saleable condition. If it has been used, it is subject to a 25% reconditioning charge.
Return shipping is at the customer's expense (be sure to pack it well and insure it for the full value).
Any initial shipping charges that we incurred but did not charge will be subtracted.
Call us at 800.669.1376 for return authorization and shipping address.